Privacy & Cookies Policy

At Pivotal Accounting Solutions, your privacy is important to us. This Privacy and Cookies Policy outlines how we collect, use, store, and protect your personal information in accordance with South African law, including the Protection of Personal Information Act (POPIA).

1. Information We Collect

We may collect personal information when you:

• Contact us via email or telephone
• Submit a form on our website
• Subscribe to our services or newsletters

This information may include your name, email address, phone number, business name, and other relevant details.

2. How We Use Your Information

We use your information to:

• Provide and improve our accounting services
• Respond to your inquiries
• Comply with legal obligations
• Send you service-related updates (with your consent)

3. Cookies

This website uses cookies to enhance your browsing experience. Cookies help us understand how users interact with our site and allow us to improve its performance. You can manage your cookie preferences through your browser settings or through our cookie consent banner.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access. Your data is stored securely and access is restricted to authorized personnel only.

5. Sharing of Information

We do not sell or share your personal information with third parties, except where legally required or with your explicit consent.

6. Your Rights

Under POPIA, you have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Withdraw consent to processing
• Lodge a complaint with the Information Regulator

7. Contact Us

If you have any questions or wish to exercise your rights, please contact:

Email: [email protected]
Phone: +27 87 701 1823
Address: Amanda Glen, Durbanville, Cape Town, 7550